First of all I want to take the time to thank all of you for taking the time to visit our store and for placing your trust in our company. The idea for Ghost-Mart.com was born from a small group of paranormalresearchers with a love and passion for ghost research. Through our own personal experiences withexisting ghost hunters stores we found them to be virtually useless, offering an inadequate selection, low quality equipment, poor customer service, exorbitant shipping delays, and extremely inflated prices. Webelieved that an online store offering ghost hunting and paranormal research equipment could be very successful if the emphasis was moved from profit and placed on value, customer satisfaction, wideselection, and fast shipping. With these principles in mind we began our journey which has grown into theghost hunters store that you see today. From the unbelievable response we have received since over thepast two years it seems that ghost hunters and paranormal researchers all over the world appreciate our attention and dedication to these seemingly simple principles. Today we offer a wide variety of ghost hunting and para-research equipment including EMF meters, IR thermometers, motion sensors, digital voice recorders, EVP microphones, ghost clothing, equipment cases, flashlights, paranormal books, Ghost! Magazine, paranormal DVD's, and even Ghost-Mart.com gift certificates. We are all searching for the truth and our belief that the truth is out there is what keeps us going. The Ghost-Mart staff just wants to make sure that high quality and affordable research tools are available to everyone.
Our contact information
By email: customerservice@ghost-mart.com
By standard mail:
Ghost-mart, LLC
PO Box 1727
Huntington, WV 25718
(Do not mail money orders and checks to this address. Ghost-Mart.com DOES NOT ACCEPT MAIL ORDERS!)
By phone:
(304) 513-4216 (between 11 a.m. and 5 p.m. EST)
Order 24/7 - 365 days a year by calling (866)-99GHOST
wvghosthunters@yahoo.com
By email: customerservice@ghost-mart.com
By standard mail:
Ghost-mart, LLC
PO Box 1727
Huntington, WV 25718
(Do not mail money orders and checks to this address. Ghost-Mart.com DOES NOT ACCEPT MAIL ORDERS!)
By phone:
(304) 513-4216 (between 11 a.m. and 5 p.m. EST)
Order 24/7 - 365 days a year by calling (866)-99GHOST
wvghosthunters@yahoo.com
Shipping Information:
Ghost Mart ships to all 50 states from our warehouse which is strategically located within 2 ground transit days of two-thirds of the United States population. In most cases we ship your order within 24 hours of the time at which you place your order. We do not ship on Saturdays, Sundays, and Holidays. On average you can expect your products to arrive in 3-5 business days. Our shipping and handling charge is based on weight, method of shipping, and location. In most cases shipping runs between $4.00 - $15.00 per order. All orders are also charged a 2.9% handling fee. International orders are shipped by USPS International Airmail Parcel Post and typically arrive in 4-10 days. We ship to the following international locations. Please choose USPS Standard delivery at checkout or you will receive an incorrect shipping quote:
Australia Austria Bahamas Bermuda Denmark Finland France Germany Greece Ireland Italy Monaco Netherlands New Zealand Poland Puerto Rico Spain Sweden Switzerland United Kingdom US Minor Outlying Islands
Returns:
Shipping charges are 100% non refundable on returned items. Further the return shipping charges are the customer's responsibility. On defective items they will of course be replaced without incuring any further shipping charges.
For your protection, we strongly recommend you fully insure your return shipment in case of loss or damage . Please use a carrier that is able to provide you with proof of delivery.
If you receive damaged merchandise, it is best to REFUSE it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for Ghost-Mart to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify Ghost-Mart immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify Ghost-Mart of damaged goods within the first 3 days of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Contact Customer Relations at customerservice@ghost-mart.com.
DEFECTIVE returns can be returned directly to Ghost-Mart within 7 days from the invoice date, at Ghost-Mart's discretion for: credit, replacement, exchange, or repair.
Manufacturer restrictions do apply and are outlined in our detailed policy. Any item that is missing the UPC code will ONLY be replaced with the same item. After 7 days, only manufacturers' warranties apply.
NON-DEFECTIVE returns can be accepted directly by Ghost-Mart within 7 days from the invoice date, at Ghost-Mart's discretion for: credit, exchange.
All NON-DEFECTIVE returns are subject to a 15 percent restocking fee. If the package is refused by the customer, the customer shall be responsible for the original and return shipping fees.
Ghost-Mart reserves the right to authorize product returns beyond 7 days from the invoice date. IF the product is accepted after 7 days, credit will be issued toward FUTURE PURCHASES ONLY. Original shipping charges are not refunded on returned items.
By placing an order with Ghost-Mart, you acknowledge that you have read, understand and agree to be bound by these terms and conditions. Ghost-Mart, LLP reserves the right to unilaterally revise these Terms of Use without notice and any such changes shall be effective upon posting.
Ghost Mart ships to all 50 states from our warehouse which is strategically located within 2 ground transit days of two-thirds of the United States population. In most cases we ship your order within 24 hours of the time at which you place your order. We do not ship on Saturdays, Sundays, and Holidays. On average you can expect your products to arrive in 3-5 business days. Our shipping and handling charge is based on weight, method of shipping, and location. In most cases shipping runs between $4.00 - $15.00 per order. All orders are also charged a 2.9% handling fee. International orders are shipped by USPS International Airmail Parcel Post and typically arrive in 4-10 days. We ship to the following international locations. Please choose USPS Standard delivery at checkout or you will receive an incorrect shipping quote:
Australia Austria Bahamas Bermuda Denmark Finland France Germany Greece Ireland Italy Monaco Netherlands New Zealand Poland Puerto Rico Spain Sweden Switzerland United Kingdom US Minor Outlying Islands
Returns:
Shipping charges are 100% non refundable on returned items. Further the return shipping charges are the customer's responsibility. On defective items they will of course be replaced without incuring any further shipping charges.
For your protection, we strongly recommend you fully insure your return shipment in case of loss or damage . Please use a carrier that is able to provide you with proof of delivery.
If you receive damaged merchandise, it is best to REFUSE it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for Ghost-Mart to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify Ghost-Mart immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify Ghost-Mart of damaged goods within the first 3 days of arrival, our regular return policy will override any claim of damage, and will fall under all current manufacturer restrictions. Contact Customer Relations at customerservice@ghost-mart.com.
DEFECTIVE returns can be returned directly to Ghost-Mart within 7 days from the invoice date, at Ghost-Mart's discretion for: credit, replacement, exchange, or repair.
Manufacturer restrictions do apply and are outlined in our detailed policy. Any item that is missing the UPC code will ONLY be replaced with the same item. After 7 days, only manufacturers' warranties apply.
NON-DEFECTIVE returns can be accepted directly by Ghost-Mart within 7 days from the invoice date, at Ghost-Mart's discretion for: credit, exchange.
All NON-DEFECTIVE returns are subject to a 15 percent restocking fee. If the package is refused by the customer, the customer shall be responsible for the original and return shipping fees.
Ghost-Mart reserves the right to authorize product returns beyond 7 days from the invoice date. IF the product is accepted after 7 days, credit will be issued toward FUTURE PURCHASES ONLY. Original shipping charges are not refunded on returned items.
By placing an order with Ghost-Mart, you acknowledge that you have read, understand and agree to be bound by these terms and conditions. Ghost-Mart, LLP reserves the right to unilaterally revise these Terms of Use without notice and any such changes shall be effective upon posting.
